Refund policy

Refund & Return Policy

At BLKXATH, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we offer an easy 7-day return and replacement policy.

Eligibility for Return & Replacement

  • The product must be returned within 7 days of delivery.

  • The item must be unused, unworn, unwashed, and in its original condition.

  • Original packaging, tags, and invoice must be included.

Return Process

  1. Contact our customer support via WhatsApp or email within 7 days of receiving your order.

  2. Our team will guide you through the return process.

  3. The customer is required to send the product back to us for verification.

  4. Once we receive and verify the returned item, we will process a replacement.

Replacement Policy

  • After successful verification, a replacement product will be dispatched.

  • If the same product is unavailable, you may choose an alternative of equal value.

  • Replacement delivery time may vary depending on location.

Non-Returnable Items

  • Items damaged due to misuse or improper handling.

  • Products returned without original packaging or beyond 7 days.

  • Sale or discounted items (if applicable).

Important Notes

  • We currently do not offer cash refunds.

  • Replacement is the only option available after verification.

  • Shipping charges are non-refundable.

For any questions or support, feel free to contact us.
We are always here to help.

BLKXATH — Be Active, Be Regular, Be Athlyne